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January 13, 2012 By Leave a Comment

This is Why People Hate Car Dealers

Steve Lawrence

Today on Steven Pressfield's blog, Shawn Coyne wrote Why is “The War of Art” $60.00 on Amazon? . This is to everyone that has ever bought a car. It should be required reading to all dealer principles, general managers, sales managers, salesmen and women, service personnel and every other employee in a dealership. This is why people hate car dealers. Why can't we figure it out. These stories make my stomach rumble and my head wants to explode. This is the age of constant video taping, picture taking and tweeting, yet today's car dealer acts like every one is happy as a pig in poop about buying a car. People hate, I mean really hate the process. They have no doubt they are getting screwed. Customers feel they have no alternative. The dealer that cracks the code will be rich and famous. I can tell you where to start. Get your laptop and go to Starbucks. Sit there all … [Read more...]

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December 10, 2011 By Leave a Comment

Reversing the Trend

Steve Lawrence

Car dealers have been a mighty big target for politicians and taxes for years. Most local politicians would just as soon the car dealers were out in the county somewhere. After all, car salesmen and lawyers were usually scuffling for the bottom rung on the trustworthy-ness polls. "Every road has a turn." was a saying from one of the local new car dealers in Kansas. The turn in this road is the insatiable hunger for taxes and car dealers generate huge amounts in taxes. They also employ a wide range of people from lot boys to accountants and yes, even lawyers. Los Angeles woke up a few months ago and realized they chased off almost 100 car dealers in the last 25 years by levying a business tax on their operations. I wish I had solid numbers but years of experience will have to do. Let say the average new car dealer employes just 50 people. 5,000 employees. The loss in federal and … [Read more...]

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November 17, 2011 By Leave a Comment

Car Dealers Report November Thaw

Sun State Ford

Article by: TOM KRISHER | StarTribune DETROIT - Car dealers are getting a surprise end-of-the-year bonus: More Americans are replacing old cars and trucks, enlivening a normally sleepy time for auto sales and putting November on track to be the industry's strongest month of the year. Dealers and analysts say people are finally getting rid of cars and trucks they've held onto for more than a decade. That demand, plus attractive lease deals, an ample supply of Japanese models and promotions on remaining 2011 models have drawn buyers to showrooms in large numbers the last two weeks. "We're seeing the most showroom traffic that we've seen all year," said Ed Williamson, part-owner of two Miami-area GM Buick-Cadillac-GMC dealerships. The spike in activity comes after months of sputtering sales. Consumers have been reluctant to take on major debt such as car payments because of the … [Read more...]

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